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Terms & Conditions


Madisan Jewellery and Giftware makes every effort to display the products and their colours as accurately as possible, however,  Madisan Jewellery and Giftware accepts no liability for any information held on this web site which may contain technical inaccuracies or typographical errors, including pricing and product description errors. We reserve the right to refuse or cancel any orders placed for product listed at the incorrect price.

All prices are stated in Australian Dollars ($AUD) and include GST where applicable. The final cost of goods purchased is subject to the prevailing exchange rate on the date of purchase.

All purchases are shipped through Australia Post. Madisan Jewellery and Giftware reserves the right to cancel or refuse any orders that are requested to be delivered to an area outside the postal delivery range of Australia Post.


From time to time the Site may maintain links to external third party web site (“Third Party Sites”) and may receive reciprocal links from Third Party Sites. These links are provided for customer convenience only. Madisan Jewellery and Giftware makes no representation of the accuracy of the material therein and does not accept liability for any loss or damage arising from its use or from the content, good or services provided on these Third Party Sites.


This site is owned and operated by Madisan Jewellery and Giftware. Unless otherwise specified all right and title in this website, all material appearing on this site, including but not limited to, the text, logos, graphics, icons and images, photographs, graphics, typefaces and other material (collectively "Content") as well as the selection, assembly and arrangement thereof is subject to applicable copyright laws either of Madisan Jewellery and Giftware or its suppliers. You must not copy, reproduce, transmit, modify, distribute or otherwise use any part of this website or the information available on it without the express permission of Madisan Jewellery and Giftware.

© Madisan Jewellery and Giftware 2009. All rights reserved.


 Madisan Jewellery and Giftware is created and controlled in Victoria, Australia. All purchases are subject to the laws of the Commonwealth of Australia, and where applicable the state of Victoria and use of the Site will as far as legally possible be governed by the laws in existence from time to time in Australia. By using this site you submit to the jurisdiction of the courts of Victoria and Australia and agree that any legal action will only be commenced in these forums.


These terms are effective even if this Agreement is terminated by either party. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your registration and all related information and files under your registration and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.


There is no minimum order requirement - order as little or as much as you like. Take advantage of our flat rate for Postage & handling Australia-wide, by placing a larger order. Discounts will apply for orders over $500* (see 'Discounts' tab - conditions apply).

All ordering is done via our secure online shopping cart. You can only place an order once you have registered your details with us. You will then receive a customer number, which should be used in all your correspondence/email communications/ ordering with us.

To order online, just login and away you go! Click ‘Add to basket’, and handling and shipping costs will be added automatically.

Once you have finished your ordering, review your shopping cart, redeem any discount/gift vouchers (by entering in the voucher/coupon code) and proceed with payment. Once payment has been made, finalise your order and send.

Your order will then be emailed to us. We will then email you to confirm your order.


Payment can be made by Paypal (visa and mastercard). Please indicate your preferred method of payment when checking out of the shopping cart. You will need to have registered separately with Paypal to pay via their service. You are then bound by their terms and conditions. Paypal is one of the most secure methods of payment.

Please include your order number in any transactions or correspondence with us. Once your payment has cleared, your order will be posted out to you.


Please see 'Shipping' tab on Homepage.


Jewellery items cannot be returned due to health and hygiene reasons. If any jewellery item is damaged during the sending/ delivery process (ie. once Australia Post have received the goods), these claims need to be made via Australia Post.

For any other unused/unworn fashion acccessory or giftware item (not damaged, but in new condition), they must be in their original condition  / packaging. Customers are responsible for return postage to Madisan Jewellery & Giftware. An exchange or credit note will be offered (for the cost of the item only, excluding postage / shipping costs). Please notify us within 7 days of receiving your goods if you wish to return anything to us so that goods can be arranged to be shipped back to us.

Any item that is damaged in transit while with Australia Post, needs to be followed up with them. Please notify us within 7 days of your order if any of your items are damaged on receipt of the order.

All items undergo a strict quality check before they leave our premises, so that items should arrive in good condition, unless they are damaged in transit.

With registered mail, it is the recipient's responsibility (ie. in this case, you, the customer) to lodge a claim with Australia Post using the Australia Post receipt number provided on your package, for any damage caused by their transportation of goods from us (Madisan Jewellery and Giftware) to you (the customer / receipient).  This requirement is a condition of Australia Post for registered mail items, rather than of Madisan Jewellery and Giftware.

If you do not receive your goods and they are 'lost in transit', you must contact us within a month of your order / payment, and we will follow up with Australia Post regarding your goods. If your order has deemed to be 'lost' by Australia Post, and they reimburse us (Madisan Jewellery and Giftware) for the value of your goods (up to a maximum of $100 including postage, unless extra insurance has been purchased by you (the customer), then we will replace your order up to the maximum value that we have been reimbursed. We suggest that you consider purchasing extra insurance for large orders to ensure that appropriate compensation can be paid in the instance of lost or damaged goods.

No refunds will be provided. Credit notes may be issued where a replacement product is not available for replacement of faulty or lost goods. Credit notes will operate in the same way as a gift certificate/discount coupon. See below for further details.

We do not offer refunds or exchanges for change of mind, so please choose carefully.


Any additions to orders once the order has already been processed, will be treated as a new order. Please ensure that you have completed your order before finalising and paying for your order.


See 'Other'  tab for full terms and conditions.


See 'Discounts' tab at bottom of Homepage.


No printed catalogue is available, as product information changes too frequently for this to happen. All items for sale can be found on our online shopping cart.


You (the customer / recipient) are responsible for any taxes incurred as a result of your purchase. Different countries have different rules & regulations about the purchase of goods and any tax incurred as a result of this. Madisan Jewellery & Giftware will not be held reponsibile for any taxes that need to be paid by customers or any damage / loss as a result of this. If you are concerned about incurring tax on goods purchased, please check with your country's tax agencies before purchase.



Copyright Madisan Jewellery & Giftware 2013.

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